The art of Empathy
“All I ever wanted was to reach out and touch another human being not just with my hands but with my heart.”
― Tahereh Mafi, Shatter Me
Empathy is the ability to feel what others feel and is a valuable personal skill. When we empathize, we associate our identity with others. People who receive sympathy feel understood and feel less alone. When people struggle with complicated feelings, they often feel isolated. They find relief when someone responds with sympathy. Empathy has a trait without judgment, which can be helpful when someone is suffering. Empathy helps increase confidence. It can often be greeted with suspicion, mainly when used with children. However, if maintained throughout the interaction, most adults and children cannot but appreciate the interest.
Many consider empathy to be the most vital communication skill. In all the work I do with parents and their children, I couldn’t agree more. Children who are spoken to sympathetically will seem more emotionally intelligent and get along better with their families, teachers, and colleagues. Parents who use empathy will see a decrease in conflicts and power struggles. Children are more likely to grow up knowing how to treat people with kindness and respect.
So how do we empathize with our children?
1. We need to find out your child’s emotional state first. Most parents can know when their child needs extra care. For those who can’t, the trick is to focus on their faces and nonverbal cues, in other words, their body language. Is the angle of their mouths the other way around? Is their tone flat or tense? What kind of emotional words do I use?
2. There are some simple ways to show your child that you care. You can face your child directly instead of looking at him from the side, instead of holding your arm or legs and sitting open. You can also lean forward a bit. Eye contact is also a way to show care about what your child has to say. Try to relax or wait a while when you are calm to talk to your baby.
3- Sometimes, parents can get confused and forget to use sympathy. When a child is upset, he may say, “I hate you” or “You are so contemptuous.” Parents should remember that they should not take these statements personally. When children are upset, they will take those with whom they feel most comfortable. Children angrily criticize their parents when they are overwhelmed by negative emotions.
Empathy A Reformed Art of a Sound Healthcare
The significance of empathy in healing is exceptionally high. As a healer, each person must be equipped to empathize effectively with the patient’s condition. Although medical practices’ evolution has a slightly changed perception of empathy, this is only because sometimes doctors begin to feel a little overwhelmed. Hence, healers need to be aware of maintaining a systematic balance between showing empathy and flourishing detachment.
The involvement of empathy in healing has had an advanced positive impact on the healing process for both patients and healers, such as:
1. Improves patient-healer communication:
Eliminating the communication gap is essential to diagnosing the patient thoroughly. Before recommending any prescription, the healer needs to access, analyze, and then prescribe their medications or implement any treatment form. Empathy with patients is an essential aspect of any treatment process. It helps a lot eliminate the barriers that lead to good interactions between the patient and the healer, making him feel comfortable. When a patient feels less hesitant about his healers, they tend to open faster, which ultimately helps the healer understand the ailments better.
2. Increases patient confidence:
Patients are generally mild because they already feel overwhelmed by their illness and are often more vulnerable while visiting a doctor for advice and care. Therefore, the healer needs to help a patient feel less terrified, giving them a sense of empathy.
3. Improves recovery rate:
Empathy is a dynamic process on which most treatment depends. When a patient develops confidence in the healer, he/she automatically becomes more receptive to the treatment of healing. This natural development of trust in the healer attenuates the entire healing process, which increases the recovery rate of patients.
4. Improves the personal and professional development of healers:
Empathy means resonating with the patient’s vulnerability. It is an explicit form of responding to the sufferer. When a healer puts himself in others’ shoes, he develops a sense of genuine concern and generosity. After a while, empathy becomes standard for the healer to feel in this process as well; the healer becomes compassionate in their being, which eventually helps them grow as individuals.
Empathic healers attract more patients because they feel comfortable with healers when they discuss their illnesses and overcome their fear of their diseases and discomforts. Their increasing recovery rate begins to spread gradually, which ultimately improves the healer’s growth professionally.
5. Improves patient retention rate:
It takes time for any critical illness to heal, and also, a person suffering from something serious feels more vulnerable and more afraid to accept any treatment. By providing comforting counseling, the healer can increase the patient’s confidence so that sensitivity is minimized. Such patients begin to develop confidence in the healer’s words and healing process as they become more satisfied with the treatment, so they tend to return to receive consultations from the same healers. This improves the patient retention rate for healers.
Sensitivity Empathy Training for All Levels
Caring for other people’s emotions is one of the crucial skills of a useful job. Not only does it contribute significantly to conflict resolution, but this top-secret tactic helps increase productivity and improve the connection between co-workers, clients, and customers.
Remember that it does not apply in every case. This is because employees’ work preferences and euphoria vary and should not be generalized in terms of empathy. The Wall Street Journal also considers the generational gaps in the way it communicates. Millennials are most likely to use social media and text for effective communication, while older people prefer traditional channels that help them gradually develop interpersonal communication skills. Likewise, few employees thrive under pressure and group dynamics, but religiously, it depends on their setting.
According to the Center for American Progress, some businesses that practice sensitive empathy training are relatively competitive. Such a situation in which a manager deals with differences with expertise is part of an effective management program. The key is to appreciate other personalities around you and not to forget; it takes a big heart to respect others or recognize your employees’ achievements. Those who achieve this goal are called influential leaders. When you run out of ego in a workforce, you begin to accept the river of mixed emotions that flows in all directions within an organization.
Encourage training in cultural sensitivity in the workplace. To this end, create a sense of tolerance and awareness based on individual preferences in work styles. Stress on teamwork. Give teams the leverage for better decision-making. Do not dive into their space; also, make them access the improvement process once a project receives feedback.
Just as a potential person regularly criticizes their employees’ performance, it doesn’t matter if it is positive or negative. It is necessary to ask for feedback from employees. You don’t admit it, but your front-line workers are an invaluable source of information, so their opinions matter when it comes to giving them real value. Let’s simplify the process by hosting unique education and training opportunities to accelerate their professional development. Do this by setting up open communication forums that quickly develop an interactive, cross-functional interactive culture among fellow employees.
The best way to evolve empathy sensitivity training in the workforce is to organize recognition programs. Assign responsibility to each staff member and, when they do it right, reward them for it. At the same time, did you know that the power to track your employees is the critical factor in employee development? If you just said no, then you need to think again. Also, flexible work options, such as telecommuting, play a pivotal role in making things go smoothly.
Ultimately, your leadership style will decide the variety of circumstances that have not yet blossomed in the workforce. If you do not have enough time to do everything yourself, then look forward to hiring professionals who are committed to providing training programs and webinars that will empower and make changes in your area.
Empathy: Is Empathy Good or Bad?
While some people find it easy to empathize with others, others are not in the same situation. This shows that even though everyone is human, it doesn’t mean that they work the same way.
However, it can be said that this is not the only difference, as there are differences when it comes to people’s appearance. However, no matter how someone looks on the outside, it is not always easy to perceive that they are different on the inside.
On the distance
If a person has to meet someone on a night out or while on vacation, for example, then he may not be able to rehearse if he can empathize. This might be the last thing on their minds, and it might not matter either way.
This may be the only time a person has contacted them, and they will then continue for the rest of their lives. On the other hand, when a person spends a certain amount of time with someone, they will have the opportunity to find out if they have the capacity for empathy.
Near
This can be something that happens when a person is at work or in a relationship with someone. Through the time they spend in their company, they will see how they are responding to life.
But even if a person does not focus on someone’s behavior, this does not mean that they will not pick up on what is going on. The reason for this is that one can subconsciously absorb what is happening.
In two ways
If one thinks about another person’s behavior, they are consciously aware of how they respond to life. One may find that they are attracted to them or feel the need to keep a distance between them.
When one does not think about another person’s behavior, it will still affect them. In this case, one is either attracted to them or not, which can happen without even thinking about why.
Match
One can find that they are attracted to people who have empathy and are alienated by people who do not. Then there is a strong chance that they can empathize with others.
On the other hand, if one is attracted to people who have no empathy, it could signify that they are in the same situation. But while this can be the case, there are always exceptions, which is why it won’t always be in black and white.
Mismatch
Therefore, one can find that although they can empathize with others, they are still attracted to people who are unable to do so. And even if one cannot empathize with others, they may also be attracted to people who can.
There is also the possibility that this is not extreme, which could mean that one can be more sympathetic than the people they spend their time with. Or, they can spend their time with people who have more empathy than they do.
Ideal
It can be said that the ideal is to be in a situation where one can empathize with others. By possessing this ability, they will put themselves in someone else’s shoes.
This will then be something that will positively affect their relationships, and it will be easier for them to experience intimacy. Ultimately, they will understand someone else’s point of view, which will be a real asset.
The opposite
If one cannot empathize with others, he will be in a position where he cannot put himself in another person’s shoes. And while they still have relationships with others; It will likely be a challenge for them to experience intimacy.
It would then be easy to say that someone should have sympathy; the more they have, the better their lives will be. There will also be an impact their behavior has on the people around them and the world.
Another angle
However, while the ability to put yourself in someone else’s shoes can be viewed as a positive thing, that does not mean that this is always the case. What it will end up with is how one uses one’s capacity for empathy.
If someone allows their heart to direct them and their mind is set aside, it could do more harm than good. On the one hand, they could end up harming themselves, and on the other hand, they could harm others.
Contain sympathy
For example, if one tends to put up with another person’s emotional state, he will be used to feeling tired. Instead of tuning in to what another person is feeling and maintaining their sense of self, they will be drawn into their reality.
As a result, one will lose the ability to think clearly and end up in the same situation as the other person. What this shows is how important it is for one to have the ability to contain one’s empathy rather than to control it.
Caught
Also, when one empathizes with another and is caught up in their emotional experience, their actions can be defined by their need to feel better. This can then prevent them from looking for the best course of action.
And while this may have a positive effect on another, it could also make matters worse. But if someone is caught up in their need to feel better, they will not be able to put their heart aside and think clearly.
Awareness
One way of looking at this would be to say that this shows how important it is for an integrated human being. When each part of them works together, it will be much easier for them to work.
If it is challenging to maintain self-esteem when experiencing empathy, it may be a sign that you need to develop boundaries. This can be done with the help of a therapist and a support group.
And if someone finds that they tend to help others to change the way they feel, they can also benefit by seeking outside support. This may be a sign of the need to develop emotional strength.
Good books have been written on “The art of Empathy”. Some of them include: –
Ø The Art of Empathy: A Complete Guide to Life’s Most Essential Skill by Karla McLaren
Ø Empathy: Why It Matters, and How to Get It by Roman Krznaric
- The Empathy Factor: Your Competitive Advantage for Personal, Team, and Business Success by Marie R. Miyashiro
Link for some learnings: –
https://www.mentalhelp.net/blogs/mastering-the-art-of-empathy/
https://indianexpress.com/article/lifestyle/feelings/mastering-the-art-of-empathy-2930842/